Job Title - Technical Account Manager
Social Jets is an IT solutions company based in Mumbai with clientele like Tech Mahindra Foundation, Asian Paints, and high-end fashion brands. With our Assisted Ecommerce SaaS solution, we help businesses setup & manage their Ecommerce website for a monthly subscription fee. We give them the support they need, so they can peacefully focus on their business without all the technical hassles.
Job type: Full-time
CTC: ₹1.8L to ₹2.4L
B.E. / M.E. (Comps/IT/Extc)
B.Sc./ M.Sc. in Mumbai University (Comps/IT)
Experience: 0 to 3 years
- Attention to ‘technical’ and ‘design’ detail in client fulfillment work (Proper training will be provided for the same)
- Be a quick learner in the initial training and gradually apply problem-solving skills to handle different scenarios independently.
- Be the single point of contact for assigned clients.
- Be the consultant that the clients look up to by becoming the subject matter expert.
- Develop long-lasting relationships with clients.
- Ensure commitments made to the clients are met every time.
- Ensure that the client is always aware of the status/progress through regular reporting.
- Basic knowledge of HTML, CSS
- Basic knowledge of Photoshop
- Technical mind
- An eye for design
- Logical problem solver
- Relationship builder
- Master communicator
- Strong sense of ownership
Location: The candidate should be primarily based in Mumbai. We are going to continue with work-from-home until there is a solid solution like a probable vaccine available in the market. So the candidate should have high-speed WiFi and a laptop at his/her disposal.
Being a part of a fast-paced early-stage startup is the quickest way to scale your career. If you are ambitious and excited to apply your skills to help Indian brands get online with Ecommerce, come, join us!
You can send in your resume with a cover letter email to firstname.lastname@example.org